The goal of the new business program is to make Post Office the most successful company in Serbia

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Acting Director of the Post Office of Serbia Zoran Djordjević said today that the realized revenues and expenditures of that company this year were at a satisfactory level, which is a good basis for the implementation of the Business Program for 2022, so that the Post Office is the most successful company in Serbia. The new Business Program, presented at the meeting on Zlatibor, should enable further revenue growth.
“We are working on the fact that in the continuous social dialogue, which we have established with four unions, provide a better financial position for employees, and one of the first steps towards that is to increase the wage bill by 10 percent, for which we are waiting for the Government’s approval,” said Djordjević.
The management of the Post Office of Serbia and the professional services analyzed the work models of some of the leader operators in Europe, and after visiting and talking to them, it was decided that the Post Office of Serbia should follow the model applied by the Post of Austria.
“Our goal is for Serbian Post Office to become the best company in Serbia. This requires new investments from which we expect good results. We will work, among other things, on improving the efficiency of sorting machines and logistics network, the process of introducing parcel machines is underway, new POS terminals have been implemented also,” stated Djordjević.
He added that in order to improve the services, special attention is paid to the problems and requirements of users, which the Post Office has approached this year with an improved visual identity, better communication and modernization of traditional services.
“Everything we have done and what is planned by the Business Program, we are doing in the desire to return the Post Office to where it was – among the most successful companies,” said Djordjević, eKapija reports.